Frequently asked questions
Ordering
How do I find the right part?
Choose your vehicle (year, make and model) to see parts that fit it, search by part number (ours or the manufacturer’s) or brand, or browse the categories. Not sure? Contact us before you order.
What does “Out of stock” mean?
The item can’t be ordered right now. Stock levels are updated daily from our supplier.
Shipping
Is shipping free?
Yes. Shipping is free on every order to a US address, and we email you the tracking number when it ships.
What shipping options are available?
Orders are shipped via FedEx, USPS, OnTrac, or other reputable carriers, depending on the most suitable option for your order. Please contact us for expedited shipping requests.
Do you ship outside the USA?
Currently, we ship within the United States only.
Do you ship to Alaska and Hawaii?
Yes, we ship to Alaska and Hawaii.
What could cause a shipping delay?
Delays may occur due to incorrect shipping addresses, carrier disruptions, or holiday periods. If an address issue affects delivery, we will contact you using the information provided with your order.
Returns
How do I return an item?
Items may be returned within 30 days of delivery, provided they are unused, in new condition, and in their original packaging. Please contact us with your order number to initiate a return.
Customers are responsible for return shipping costs for ordering errors or change-of-mind returns. If we send an incorrect or damaged item, please email us with your order number and photos of the item. If the error is confirmed to be ours, we will cover the return shipping costs.
Refunds are based on the purchase price of the returned product and are processed after the return is approved and inspected.
More detail in our shipping policy and refund policy. Still have a question? Contact us.
